Patient Experience

IPAP

Pre-arrival

• Healthcare at Ratchaphruek Hospital
• Safety and Security
• Immigration and Customs
• The Entry into Thailand
• Travel Advice and Support
• Travel Checklist
• Patient’s Rights and Patient’s Responsibilities
• Special Announcement
• Safety Protocol (Infographics)
• Package for Medical Travel
• Telemedicine
• Accredited Standard & Awards

Arrival

• Ratchaphruek Airport Representative
• Meet and Greet at Khon Kaen airport
• Map to Ratchaphruek Hospital 
• Safe and clean

Admission

• Admission Time
• Payment
• Hospital Services and Facilities

Departure

• Pre-Discharge Plan
• Discharge Plan
• Follow Up
• Level of Satisfaction for Health Experience
• Patient Experience 

Ratchaphruek Hospital Activities During COVID-19